Frequently Asked Questions

Visit our official website and click the "Download" button. The APK file will download automatically. Open the downloaded file to start installation.

Steps:

1. Click Download button on website
2. Allow installation from "Unknown Sources" if prompted
3. Open downloaded APK file
4. Follow on-screen installation instructions

Currently, Jalwa Game App is available as a direct APK download from our official website. This allows us to provide better bonuses and faster updates to our users.

Minimum requirements:

• Android 6.0 or higher
• 2GB RAM (4GB recommended)
• 50MB free storage space
• Stable internet connection (4G/WiFi)

The ₹300 welcome bonus is automatically credited when you:

1. Download and install the app
2. Register with your mobile number
3. Verify OTP
4. Make your first deposit (minimum ₹100)

The bonus will be credited instantly to your account balance.

Welcome bonus has 1x wagering requirement. This means you need to wager the bonus amount once before withdrawal.

Example: If you get ₹300 bonus, you need to place bets totaling ₹300 (can be multiple bets) before withdrawing bonus winnings.

When you refer a friend:

• Your friend gets ₹100 bonus on registration
• You get ₹200 when they make their first deposit
• Both bonuses credited after friend's first game
• Maximum 10 referrals per month

For KYC verification, you need:

• PAN Card (mandatory)
• Aadhaar Card (or any government ID)
• Recent bank statement/passbook
• Selfie with ID (for live verification)

No, each user is allowed only one account. Multiple accounts are strictly prohibited and may result in all accounts being suspended without refund.

To reset password:

1. On login screen, click "Forgot Password"
2. Enter registered mobile number
3. Verify OTP sent to your mobile
4. Set new password
5. Login with new password

Withdrawal limits:

• Minimum withdrawal: ₹200
• Maximum per transaction: ₹50,000
• Daily limit: ₹1,00,000
• Monthly limit: ₹5,00,000

Higher limits available for verified VIP players.

Withdrawal processing times:

• First-time withdrawal: 24-48 hours (for KYC verification)
• Regular withdrawals: Within 24 hours
• Weekend withdrawals: Processed on next business day

We accept:

• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Debit/Credit Cards
• Bank Transfer