Frequently Asked Questions

Find answers to common questions about Jalwa Game App

📥 Download & Installation

How to download Jalwa Game App?

Visit our official website and click the "Download" button. The APK file will download automatically. Open the downloaded file to start installation.

Steps:

  1. Click Download button on website
  2. Allow installation from "Unknown Sources" if prompted
  3. Open downloaded APK file
  4. Follow on-screen installation instructions
Is the app available on Google Play Store?

Currently, Jalwa Game App is available as a direct APK download from our official website. This allows us to provide better bonuses and faster updates to our users.

What are the system requirements?

Minimum requirements:

  • Android 6.0 or higher
  • 2GB RAM (4GB recommended)
  • 50MB free storage space
  • Stable internet connection (4G/WiFi)

🎁 Bonuses & Offers

How to claim ₹300 welcome bonus?

The ₹300 welcome bonus is automatically credited when you:

  1. Download and install the app
  2. Register with your mobile number
  3. Verify OTP
  4. Make your first deposit (minimum ₹100)

The bonus will be credited instantly to your account balance.

What are the wagering requirements?

Welcome bonus has 1x wagering requirement. This means you need to wager the bonus amount once before withdrawal.

Example: If you get ₹300 bonus, you need to place bets totaling ₹300 (can be multiple bets) before withdrawing bonus winnings.

How does referral bonus work?

When you refer a friend:

  • Your friend gets ₹100 bonus on registration
  • You get ₹200 when they make their first deposit
  • Both bonuses credited after friend's first game
  • Maximum 10 referrals per month

👤 Account & Registration

What documents are needed for KYC?

For KYC verification, you need:

  • PAN Card (mandatory)
  • Aadhaar Card (or any government ID)
  • Recent bank statement/passbook
  • Selfie with ID (for live verification)
Can I have multiple accounts?

No, each user is allowed only one account. Multiple accounts are strictly prohibited and may result in all accounts being suspended without refund.

How to reset my password?

To reset password:

  1. On login screen, click "Forgot Password"
  2. Enter registered mobile number
  3. Verify OTP sent to your mobile
  4. Set new password
  5. Login with new password

💰 Payments & Withdrawals

What are the withdrawal limits?

Withdrawal limits:

  • Minimum withdrawal: ₹200
  • Maximum per transaction: ₹50,000
  • Daily limit: ₹1,00,000
  • Monthly limit: ₹5,00,000

Higher limits available for verified VIP players.

How long do withdrawals take?

Withdrawal processing times:

  • First-time withdrawal: 24-48 hours (for KYC verification)
  • Regular withdrawals: Within 24 hours
  • Weekend withdrawals: Processed on next business day
What payment methods are accepted?

We accept:

  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Debit/Credit Cards
  • Bank Transfer

Still Have Questions?

Our support team is available 24/7 to help you with any issues.

Contact Support Now
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