Contact Us - Jalwa Game App Support

Get in Touch

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Email Support

General Inquiries: support@jalwagameapp1.com

Technical Issues: tech@jalwagameapp1.com

Response Time: Within 24 hours

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In-App Support

For fastest response, use the in-app support feature:

1. Open Jalwa Game App

2. Go to Settings

3. Tap "Support" or "Help Center"

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Support Hours

Monday - Sunday: 24/7 Support

Priority Support: 10 AM - 10 PM (IST)

Holiday support may have delayed responses

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Business Address

Jalwa Game Technologies

[Your Company Address]

[City, State, ZIP Code]

India

Send Message

Frequently Asked Questions

How long does withdrawal take? +

Withdrawals are processed within 24-48 hours after KYC verification. First-time withdrawals may take longer for security checks.

Why didn't I receive my ₹300 bonus? +

The bonus is automatically credited after OTP verification. If not received, please check: 1) You're a new user, 2) Completed full registration, 3) Check promotions section in app.

Is my personal information safe? +

Yes, we use bank-level encryption and never share your data with third parties without consent. Read our Privacy Policy for details.

Can I use the app outside India? +

The app is currently available only in India due to licensing restrictions. Using VPNs to access from other countries violates our terms.